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OUR POLICES
Unauthorized Use of Photos
All photos used on this website belong to Kahshonti Naturals, LLC. Using our photographs or images you do not have the rights to or have not purchased on your website is illegal. This includes the images found in a Google Image search. Unauthorized use of our photographs can result in a civil lawsuit.
Processing/Shipping Times
Please allow 3-5 business days for processing and an additional 3-4 business days for delivery from shipping carrier.
Please allow 7-10 business days for wholesale orders and an additional 3-4 business days for delivery from shipping carrier.
Local pickup orders will be available for pickup after 48 hours of order being placed.
Order Changes or Cancellations
Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations or applying discounts.
Refunds and Exchanges ALL SALES ARE FINAL.
If you have received your order and it is damaged or missing items, you must notify us within 48 hours of your order being delivered. Once your order has been in your possession more than 48 hours, no refunds or replacements will be given.
Allergies:
It is the responsibility of the user of our products to make sure they are not allergic to our products. Everyone’s skin is different and you must test products as you would anything else. If you are known to have sensitive skin, please test the product on a small part of your arm for a few days prior to using it all over.
Items Damaged Upon Delivery
If one or all items are damaged upon delivery, we need photo proof of damage on the product(s) as well as packaging in order to assess the extent of a replacement (partial or full). You can email the photos along with your order number to kahshonti@gmailcom
Computer Error
We reserve the right to cancel any order that was a result of a mistake in our system. For example, if we price our soap for $0.07 instead of $7.00 and you buy a million bars at $0.07 then we have the right to cancel your order due to a computer or human error.
Privacy
Information provided to us by our customers will always be kept confidential. We will never sell your information to any other organization. We do keep your email address for sending you information about Kahshonti Naturals. You always have the option to unsubscribe from our email list at anytime.